
Learn More About BigHearts Adult Daycare & Assisted Living
What is the difference between adult daycare and assisted living?
Adult daycare is a daytime program that offers care, activities, and meals for seniors while their caregivers are at work or need respite. Assisted living provides 24/7 residential care with additional support for daily living activities, medical needs, and long-term housing.
Who is eligible for your services?
Our services are designed for seniors and adults who need assistance with daily activities, companionship, or specialized care due to aging, disability, or medical conditions.
Do you offer memory care or dementia support?
Yes, we have specialized programs and trained staff to support individuals with Alzheimer’s, dementia, and other memory-related conditions.
How much do your services cost?
Costs vary depending on the level of care and services required. Please contact us for a personalized quote based on your needs.
Are there any additional fees?
All fees are discussed upfront during the consultation process. There are no hidden costs, and we ensure transparency in our pricing.
What qualifications do your staff members have?
Our team includes licensed nurse, certified caregivers, and trained coordinators. All staff undergo background checks and receive ongoing training.
How do you ensure the safety of your residents and participants?
We have 24/7 security, emergency response contacts, and strict safety protocols in place. Our facility is designed to be accessible and secure for all individuals.
Can residents or participants bring personal belongings?
Yes, we encourage residents and participants to bring personal items to make their space feel like home. However, we recommend labeling items and avoiding valuables.
What types of activities do you offer?
We provide a variety of activities including arts and crafts, exercise and therapy, memory exercise therapy and socialization games to keep our residents and participants engaged and active.
Are meals provided?
Yes, we offer nutritious meals and snacks tailored to dietary needs and preferences. Our menus are designed by a nutritionist to ensure balanced and healthy options.
Do you accommodate special diets?
Absolutely. We can accommodate special diets such as diabetic-friendly, gluten-free, low-sodium, and more. Please inform us of any dietary restrictions during enrollment.
Can family members visit?
Yes, family members are welcome to visit during designated hours.
How do you keep families informed about their loved one’s care?
We provide updates through phone calls, Facebook chats , and in-person meetings.
How do I enroll my loved one in your program?
Contact us to schedule a tour and consultation. We’ll assess your loved one’s needs, discuss services, and guide you through the enrollment process.
What should we bring for the first day?
Bring any necessary medications, medical records, personal care items, and comfortable clothing. We’ll provide a detailed checklist during enrollment.
What sets your facility apart from others?
Our facilities are dedicated to providing personalized care, a welcoming environment, and a wide range of activities to enhance quality of life. Our staff is compassionate, experienced, and committed to treating every individual like family.
Do you offer respite care for caregivers?
Yes, we provide respite care to give caregivers a break while ensuring their loved ones receive high-quality care in a safe and supportive environment.
How can I schedule a tour of your facility?
You can schedule a tour by calling us at 8362-2014/ 09660629466 / 09623499377 or filling out the contact form on our website. We look forward to showing you around!